Thank you for visiting and shopping at www.poolworldandfishingsupplies.com Following are the terms and conditions that constitute our Shipping Policy.
PROCESSING AND DELIVERY TIMES
Shipment processing time All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. Update this section if your processing time exceeds 2-3 business days.
SPECIAL ORDERS
Shipment processing time are processed within 10 – 14 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery, store pickup is also available for Special orders. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
SHIPMENT CONFIRMATION AND ORDER TRACKING
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
DAMAGES
Poolworld and Fishing Supplies is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim. International Shipping Policy We currently do not ship outside the U.S. Update this section if ship to countries outside your home country.
RETURN POLICY
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.